Shoebacca purchases are eligible for returns for up to 365 days after original date of purchase for a refund. You will be refunded the original purchase price plus any applicable tax. If at the time of the original purchase your order exceeded $50 and qualified for our free shipping offer, you are entitled to free return shipping. If the original order value was under $50, the customer is responsible for return shipping charges.
If you did purchase directly from the Shoebacca website, you have the option to log into your Shoebacca.com account, go to "My Account", and find the order and item you wish to submit for return. Don't have an account? Guests can go to the "Order Status" as the bottom of the home page to check your order status and complete a return request.
Free Return Shipping
If your total order was $50 or greater, return shipping is FREE. Please contact our customer service department and they will send you shipping label.