Returns & Exchanges
You can return or exchange your item within 30 days of the original purchase date. Returns must be unworn and undamaged to receive a full refund via the original form of payment. Socks and underwear are eligible for return ONLY if packaging is unopened. Returns/exchanges can only be done in the country of purchase.
Return Shipping: We offer free returns shipping but shipping fees on the original order are not refundable.
Final Sale items cannot be returned or exchanged. Final Sale items include gift cards and other items tagged as final sale on our website.
Still Have Questions?
888-446-1788
Monday – Friday: 7am – 8pm CST
Saturday: 10am – 6pm CST
Sunday: 12pm – 6pm CST
Send us an email: cs@shoebacca.com