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SHOEBACCA.com Return Policy

In the highly unlikely event that you aren't satisfied with your SHOEBACCA.com purchase, you can return your SHOEBACCA.com purchase (in unworn* condition) free of charge up to 90 days after the original purchase date for a full refund. PLEASE NOTE: If you opted to have your order shipped via UPS 2-Day Air service, we are unable to refund your shipping charges.

Keep in mind that we don't want your smelly old shoes. "Unworn Condition" means the product is in its *original condition, shipped in its original packaging (including manufacturer's box) and with its original tags. If product is not returned in its packaging with manufacturer's box in original unworn state, the customer is subject to a 50% return fee. In order to avoid this fee, please do not return product worn or with manufacturer's box as the external shipping box.

To return your SHOEBACCA.com purchase, please enter your order information in the form below. Please see below for further information on exchanges. Click the “Submit” button and your return UPS shipping label will appear below the form:

If you would like an exchange, please indicate the style number and size in the “Reason for Return/Exchange” section. Note: Exchanges can only be made for an item that is the exact same cost of the original purchase price. Please include size and style number of the item you wish to exchange for. An exchange request will be fulfilled upon receipt of the return, if inventory is still available.

*Required Field


International Return Policy

For our international customers, our return policies are slightly different. Customers will be responsible for all return shipping costs. Further inquiries should be made by contacting International Checkout at cs@internationalcheckout.com.


Amazon.com Return Policy

In the highly unlikely event that you aren't satisfied with your SHOEBACCA.com purchase, you can return your SHOEBACCA.com purchase (in unworn* condition) free of charge up to 90 days after the original purchase date for a full refund.

A return merchandise authorization (RMA) is required for any return. Please contact our customer service department by email, live chat or phone 888-446-1788 to have your return set up and a prepaid UPS label emailed to you.

"Unworn Condition" means the product is in its *original condition, shipped in its original packaging (including manufacturer's box) and with its original tags. If product is not returned in its packaging with manufacturer's box in original unworn state, the customer is subject to a 50% return fee. In order to avoid this fee, please do not return product worn or with manufacturer's box as the external shipping box.

*Please note: If you opted to have your order shipped via UPS 2-Day Air service, we are unfortunately unable to refund your shipping charges. We are also unable to do exchanges on Amazon orders at this time. Amazon.com Merchant items cannot be returned to Amazon.com, they must be returned to the Merchant in accordance with Merchant's own return policy.