Q: What do I need to do to get my Shoebacca discount? 

Go to https://www.planetfitness.com/shoebacca and enter your membership ID key tag barcode in the verification field. You can find your member ID key tag barcode on the back of your Planet Fitness key tag membership card. Black Card members will receive 12% off and Classic members 5% off their purchases from Shoebacca.com.

Q: Do I need to apply a code at checkout to get my Planet Fitness discount? 

No! After you’ve verified your eligibility, you don’t need to do anything else. Your discount will automatically be applied.

Q: What if I see a Shoebacca promotion, can I combine it with my discount? 

Sometimes we run promotions and markdowns on certain brands or styles. If you happen to be subscribed to receive our email promotion, simply enter the coupon code at check out or use the link provided in our email and the promotion with the greater savings, whether it’s your Planet Fitness discount or the Shoebacca coupon, will apply automatically at check out. Make sure you sign up for our newsletter communication, so you won’t miss any of our deals.

Q: How often can I use my Shoebacca discount? 

As often as you’d like to! There’s no limit on the number of orders you can place.

Q: Can I use my discount only for Athletic styles? 

No, you can use it for every item you see at shoebacca.com. Choose from over 100 brands and save money on Athletics, Sneakers, Sandals, Boots, Clothing, and much more. We even carry Kid’s shoes and Accessories in our assortment.

Q: How do I get in touch with customer support? 

You can contact Shoebacca Customer Service Monday to Friday from 6:30 AM to 9 PM CST and Saturday/Sunday from 7 AM to 6 PM CST by phone at 1-888-534-5951 or simply write an email to pfcustomerservice@shoebacca.com.

Q: Why should I buy my shoes from Shoebacca? 

We are known for making shopping online easy! With over 100 brands we offer a shopping experience for the entire family with one easy checkout. To make it even better, we offer a 365-Day Return Policy, Free Shipping and Returns, and a 110% Price Match Guarantee.
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