SHOEBACCA.com offers free UPS ground shipping on all orders shipped within the continental United States. After ordering from SHOEBACCA.com, you will receive a confirmation of your order by e-mail. Once your order is shipped, you will receive an e-mail that includes tracking information for your purchase. Please note that international deliveries or deliveries to P.O. boxes cannot be processed.

You can contact our customer service department at 888-446-1788. Our customer service hours are Monday thru Friday, 8am to 5pm Central Standard Time.